Bono Brothers, LLC

Privacy Policy
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Effective Date: August 25, 2023
Revised Date: September 20, 2023

Welcome to Bono Brothers LLC ("us," "we," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our mobile home community services, website, mobile application, and related services (collectively, the "Services").
 

1. Information We Collect:

We may collect various types of information from you when you use our Services, including but not limited to:

  • -Personal Information: Such as your name, address, email address, phone number, and other contact information through our online application and tenant web portal. 

  • -Payment Information: If you make payments for rent or other services, we collect payment card information and billing details. However, we do not store full payment card information.

  • -Residency Information: Including details about your mobile home, lot number, lease agreements, and related documents.

  • -Usage Data: We collect information about how you use our Services, such as log data, device information, and preferences.

  • -Communication Data: Correspondence, communications, and interactions with us, including emails and inquiries.
     

2. How We Use Your Information:

We use the collected information for various purposes, including:

  • -Providing and maintaining our Services.
  • -Managing residency agreements and payments.
  • -Responding to your inquiries and providing customer support.
  • -Sending you important notices and updates.
  • -Improving our Services and developing new features.
  • -Ensuring the security and integrity of our Services.
  • -Complying with legal obligations.
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  • 2.A.- Protection of Phone Numbers

    We take all reasonable measures to protect the confidentiality and security of your phone number. We do not sell or share your phone number with third parties for their marketing purposes without your explicit consent. Your phone number is stored securely and accessible only to authorized personnel who need it to perform their duties. We will text your number if we need to get a hold of you and no phone call was answered. When you provide us with your phone number and consent to receive text messages, you acknowledge that standard messaging and data rates may apply according to your mobile carrier's terms and conditions. Please consult your carrier for details. You have the right to control how we use your phone number.  You can opt out of receiving text messages at any time by sending us an email or texting back STOP to the number that texted you. 

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3. Sharing Your Information:

We do not share or sell your personal information (name, phone numbers, email address, mailing address, etc.) with anybody.
The only time information would be given out is for:

  • Service Providers: Third-party companies and individuals that help us operate, provide, and improve our Services.
  • Legal Obligations: When required by law or in response to valid legal requests.
  • Protection of Rights: To protect the rights, property, or safety of our community members, us, or others.
  • Business Transactions: In connection with a merger, sale, or acquisition of all or a portion of our assets.
  • With Your Consent: We may share your information for other purposes if you give us your explicit consent.
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4. Your Choices:

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can update your preferences or withdraw your consent for certain data uses.
 

5. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
 

6. Third-Party Links:

Our Services may contain links to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of those third parties.
 

7. Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."
 

8. Contact Us:

If you have any questions about this Privacy Policy, your rights, or our data practices, please contact us at our office 315-895-4042 or email us at bonobrotherssales@gmail.com. 
 

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.